Privacy Policy

Privacy Policy

Introduction

Welcome to https://riverside-lost-title-replacement.dmv-california.com (hereinafter referred to as “Riverside Lost Title Replacement,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to external links or third-party services accessed from our website, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is designed to cover interactions when:

  • You use any of our applications or services as an authorized user.
  • You visit our websites linked to this policy.
  • You communicate with us via emails, calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal data, including but not limited to:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Credit card details and billing addresses for transaction processing.
  • Financial Information: Banking information for financial transactions and services.
  • Purchase Information: Data about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique device identifiers to enhance user experience.
  • Location Data: Geolocation data provided by your browser or device settings.
  • Feedback: Your comments, suggestions, and reviews that help us improve our services.
  • Social Media Information: Data collected when you interact with our social media accounts.
  • Product Information: Details about products you have shown interest in or purchased.

We collect this information through direct user input, interactions with our services, and automated technologies, such as cookies and tracking pixels. Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

We utilize cookies to enhance your browsing experience and gather analytics on website performance. Cookies can be categorized into:

  • Strictly Necessary: Essential for the basic functions of our website.
  • Preference: Save user preferences and settings.
  • Analytics: Collect anonymous data about visitors, helping us understand how our site is used.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we delete or anonymize your data securely.

Security Measures

We have implemented robust organizational safeguards and security practices to protect your personal data:

  • Employing encryption for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect or store personal information from such individuals.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction on processing.
  • Data portability.
  • Objection to the use of your data.
  • Non-discrimination in terms of service provision.

To exercise these rights or have any data-related inquiries, please contact our privacy team using the information provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page, ensuring transparency in our practices.

Contact Information

For any questions, requests for data access or deletion, or feedback regarding our privacy practices, please reach out to us:

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